The Clinic - Quality Management
Patients become customers.
Our philosophy is simple: we view all people coming to and from the clinic as customers. The satisfaction of all of our customers is the focal point of emphasis of all measures and processes within the clinic.
This is the guiding principle to which our quality management system is oriented. We do not only wish to provide a high quality service, but would like to make this quality measurable to be able to maintain it and continuously improve it.